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Increasingly, suppliers and distributors are upgrading their websites with the goal of providing their customers with more value-added information as well as an enhanced ability to transact online. The development of an efficient and easy-to-use online ordering system helps to lock customers into long-term relationships, resulting in total market ownership at a lower servicing cost. For the customer, the streamlining and automating of the ordering process translates into an improved user experience and increased profitability. IgnitionWeb e-business solutions help to generate repeat revenue by improving customer satisfaction and retention rates. | MANUFACTURING & DISTRIBUTION SOLUTIONS
IgnitionWeb can help companies to:
- Enhance marketing communications with clients via Web and email
- Use customer profiles to identify customers for personalized privileges or pricing
- Provide value-added information and online customer service features
- Reduce publishing and information distribution costs
- Strengthen and grow customer base by allowing customers to order online easily
- Integrate with legacy systems to automate order processing
- Manage products and catalogue updates electronically
- Lock customers into long-term relationships through ease of use
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FEATURED CASE STUDY |
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Unisource Canada
Canada's largest single-source distributor of over 80,000 printing, graphic arts, packaging and facility supply products with annual sales exceeding one billion dollars.  |
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| FEATURED TOOL |
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PROMOTIONS MANAGER
Create triggers that automatically apply discounts or customer rewards and manage banners that promote special offers.
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