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FAQ Manager

Enhance your customer support by providing a self-serve FAQ Knowledge Centre.

FEATURES & BENEFITS

	Update FAQs without IT assistance
	Online self-service option, available 24/7, adds value for clients
	Reduces demand on service and support resources
	Custom options (such as a searchable FAQ database with user ratings) are available

Update a page (or multiple pages) of frequently asked questions, with the ability to categorize questions and answers for easier readability, particularly with longer FAQs.

For advanced customization, FAQs can be archived in a searchable “Knowledge Centre” database with custom rating techniques such as reader feedback or number of downloads.

INTEGRATES WELL WITH:

News Manager
Library Manager
Boutique Manager
Document Distribution Manager
Site Search

FAQ Manager Screenshots

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FAQ Manager

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IgnitionWeb is the easy-to-use Internet marketing software that empowers businesses to Inform, Promote and Transact online. The IgnitionWeb platform consists of an integrated suite of Web-based software tools specifically designed for content management, customer relationship management, brand asset management and e-commerce. The IgnitionWeb platform can be customized to specific organizational needs, providing solutions usually only available in high-end applications, but for a fraction of the development time and cost. IgnitionWeb makes e-business easier.

THE INTERNET MARKETING PLATFORM THAT MAKES E-BUSINESS EASIER
IgnitionWeb is the easy-to-use Internet marketing software that empowers businesses to Inform, Promote and Transact online.