Services

e-Business Services
Technology alone cannot create a successful e-business solution. Bringing your business online requires equal combinations of marketing, design and information technology expertise.

We also offer the complete suite of strategy, design services and technical integration required to maximize your potential for success and accelerate the return on your Web investment.
WHO WE ARE
IgnitionWeb was developed by High-Touch Communications (HTC). We are a branding and web firm with a 30+ year history of helping clients fulfill their marketing and communications needs on the Web and beyond. Early on, we identified the need that existed for easy-to-use Internet marketing tools. Drawing on our extensive background in Web design and application development, we created IgnitionWeb – the online marketing platform designed by marketers, for marketers.

We are also architects of HourGlass, a Web-based time tracking and reporting application for companies who bill on a time and materials basis.

Backed by our comprehensive Consulting Services, HTC can help you create results-driven IgnitionWeb e-business solutions, customized to your needs.

Learn more about HTC

CONSULTING SERVICES
We offer a comprehensive balance of strategic, creative and technical services. Our strength is in analyzing your needs and identifying the best solution, customized to your business practices and infrastructure. Whether you require Strategy definition to get your business off the ground, Branding & Design expertise to better appeal to your target market or complex Legacy System or technology integration, we provide the experience to backup your e-business initiatives.

CUSTOMER TRAINING
IgnitionWeb is designed to be the most easy-to-use application on the market. However, we also provide complete training services that enable our customers to get up and running quickly. Our services include a user-orientation session, a live "test" version of your site for user training, a bilingual User Manual and a comprehensive Online Help function built in to every installation.

WEB HOSTING
We will work closely with you to plan and implement a reliable, cost-effective solution to your hosting requirements through our range of full-service plans. From smaller sites that can be hosted on a shared server to high-traffic, mission-critical installations that require dedicated hardware, load balancing and redundancy, our experienced team will help you select the options that are tailored to your current requirements with room to grow in the future. We also provide consultation and technical assistance to those wishing to host IgnitionWeb from within their own existing IT infrastructure.

TECHNICAL SUPPORT
We offer both a comprehensive Licensing Program for routine site and database maintenance, and a time-based billing option for major upgrades or enhancements.
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